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How flipgg Handles Your Personal Information

This privacy policy explains exactly what information flipgg collects when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — and what we do with that information.

Account data kept securePayPal, Venmo, Play+ transaction privacyYou can request your dataNo data sold to third partiesState-law-aligned practices
flipgg How flipgg Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Questions

Privacy Email Send a written data request or deletion inquiry to our privacy team directly. We respond to account-related data questions as quickly as our review queue allows.
Live Chat Support Our account support chat handles privacy questions alongside general account help. Start a chat from the account menu and flag your message as a data inquiry.
Account Settings Page Many data preferences — including communication opt-outs and marketing contact settings — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account uses SSL encryption in transit and hashed credential storage at rest. Login attempts trigger verification steps so unauthorized access is flagged before it reaches your wallet.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can limit non-essential cookies through your browser settings.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable state regulations after closure. Payment transaction logs follow the retention window set by the relevant processor.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate records, or request account deletion by contacting our privacy email. We'll confirm receipt and outline the next steps.

Common Questions About Your Privacy at flipgg

These are the questions we hear most often about how flipgg handles account data, payment records, and your rights as someone using the platform in the United States. If your question isn't covered here, our live chat or privacy email can help directly.

No. When you deposit via PayPal or Venmo, we receive a transaction reference confirming funds cleared. Your login credentials and payment passwords are never stored on our servers.

Yes. Email our privacy team with your account username and a description of what you're requesting. We'll verify your identity and send a summary of the data we hold.

We retain records for the period required under state regulations that apply to your account. After that window closes, personal data is deleted or anonymized from our active systems.

We share data only with payment processors like PayPal when needed to complete your transaction, and with identity-verification providers when state law requires age or location checks. We do not sell data.

Every marketing email includes an unsubscribe link at the bottom. You can also turn off email and SMS marketing inside your account settings page without needing to contact support.

We use essential session cookies to keep your account active and optional analytics cookies to improve the lobby. Non-essential cookies can be blocked through your browser's cookie settings at any time.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.