Reference

Read Before You Open an Account

These terms set out how your flipgg account works — what you agree to when you register, how we handle payments through PayPal, Venmo, and Play+, and what applies based on your state.

Applies to all US-eligible statesCovers PayPal, Venmo, Play+ paymentsAccount-level rules onlyState law governs eligibilityContact us with questions
flipgg Read Before You Open an Account
HOW WE OPERATE

How flipgg Handles Your Account Data

Our approach to data, cookies, and account security is spelled out in these terms and the linked privacy policy. We collect only what we need to run your account and process payments. Here is what that looks like in practice.

Account Security

Your account is protected by login verification. If we detect unusual access, we lock the account and send an alert to your registered email before any action is taken.

Data Retention

We keep your account records, including PayPal and Venmo transaction history, for as long as required by applicable state and federal recordkeeping rules.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — PayPal, Venmo, or Play+. You can manage cookie settings in your browser.

Requesting Changes

To update personal data, request account deletion, or ask what information we hold, contact support by email with your account ID and we will respond within the window required by applicable law.

TERMS CONTACT

Ask Us About Your Account Terms

If something in these terms is unclear — whether it's about how a PayPal withdrawal is processed, what identity documents we need, or which states are currently eligible — reach out directly. We'd rather answer your question before you fund your account than after.

Team online

Live Chat

Start a chat from your account dashboard to ask about specific term clauses, payment rules, or account eligibility in your state.

Email Support

Send a detailed question to our support address for written answers about terms, payment disputes involving PayPal or Venmo, or account closures.

Help Center

Our online help center covers common terms questions including Play+ funding rules, verification steps, and what triggers an account review.

Common Questions About These Terms

These are the questions we hear most from people reading through our terms before opening an account. If yours isn't here, live chat is the fastest path to a straight answer.

Yes. Access to flipgg depends on your state's laws. Where online gaming is not permitted under state law, these terms do not grant you any access rights regardless of account status.

Contact our support team first. We need to review the transaction on our end before a payment-provider dispute is opened. Skipping this step can slow down your resolution.

We can suspend accounts immediately if there is a security risk or a terms violation. For standard closures, we send notice to your registered email with the reason and any applicable balance process.

We send an email to your registered address when material changes are made. Continued use of your account after that notice counts as agreement to the updated version.

Yes. Play+ prepaid card deposits and withdrawals are governed by the same payment terms as PayPal and Venmo. Card-specific conditions from the Play+ issuer also apply separately.

Email support with your account ID and a written data request. We will respond within the timeframe required by the law applicable to your state, typically within 30 days.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.